[Answer ID: 12264]
The hard drive, which was connected to the TeraStation, cannot be recognized on the computer.
In the issue, you had selected the format type that cannot be recognized by the computer when the hard drive was connected to the TeraStation.
If you had formatted the hard drives by the following format type, the issue will happen.
- EXT3 (you can read the data by using EXT3 reader.)
- HFS+ (it can be recognized on Mac OS X 10.3.9 or later.)
You should change the different format type.
Click here to see the features of each format type.
When you change the format type, the data stored in the hard drive currently will be completely deleted.
Please copy/backup the data before formatting.